Frequently Asked Questions


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REGISTRATION

How do I register for the Virtual SummeRun & Walk?

You can register online for the Virtual SummeRun & Walk – you can form a team, join a team, or register as an individual participant. Virtual registration is only $25 this year, and we encourage all participants if possible to make a goal for donations to start their SummeRun fundraising campaign and support the fight against ovarian cancer. All donations are 100% tax deductible. If you participatd with us last year, you may use your same sign-on creditials. 

Will there be event t-shirts this year for the Virtual SummeRun & Walk event?

Yes!  We will be offering a special 2021 SummeRun participant t-shirt this year to each individual who raises $75 or more for the event. The shirts will be mailed to participants and our goal is to mail shirts prior to the event to any participant who fundraises $75+ by June 26. We will also mail shirts after the event to any participant who fundraises $75+ (between June 26 and August 17), but was not included in the first round mailing.  

Will ovarian cancer survivors receive a special survivor t-shirt for the Virtual SummeRun & Walk event?

Yes!  All ovarian cancer survivors will receive a teal survivor t-shirt, regardless of fundraising.  Survivors t-shirts will be ordered and mailed to participants based on information they entered during registration.

Is it possible to track my 5K time and submit it for the event?

Yes! We encourage runners to track their time. Click here to join our Strava SummeRun Club to track your walk or run with us, even when we are apart. (You will have to download the free Strava app, available to most smart phones or smart watches.) Be sure to get your run/walk in by Monday the 12th and we will post the 1st, 2nd, and 3rd place finishers on our social media! 

May I register other people online?

You may only register members of your immediate family who are under the age of 18, and you may do so using your email address for each of them. Anyone who is not a family member or who is over 18 must register themselves with a unique email address. 

May I use my login credentials from previous years?

Yes, but only from 2020. Any older credentials will not work and you will need to re-register. 

PARTICIPANT CENTER

What is and how do I access my Participant Center?

The Participant Center is the online portal where you can check your fundraising progress, send solicitations and thank you emails, update your Personal Fundraising Page and your Team Fundraising Page (if you are the Team Captain). Need help accessing your Participant Center?  Read this helpful PDF or contact summerun@rivkin.org 
 

How do I use my Participant Center?

The Participant Center is filled with tools and resources to support your fundraising efforts.  If you need support editing your personal or team page, importing your contacts, sending an email, uploading a photo or video, or creating a unique web address – we are here to help!  Contact summerun@rivkin.org 

DONATIONS

Where can I make or turn in a donation?

Donations for the SummeRun can be made online on this site any time through December 31, 2021.

Donations may also be mailed year-round to:

The Rivkin Center

801 Broadway, Suite 701

Seattle, WA 98122

Download the donation form.

How can I make sure the donation I’m sending will be credited to my team?

Please include the name of the participant you are supporting in the memo area of the check. If you are supporting a team more generally, please include the team name in the memo area, and be aware that team donations are credited to the team captain for bookkeeping purposes. You may also make a general donation to the SummeRun. 

My donation didn’t go through, or isn’t showing up on the webpage. What should I do?

Please be patient. Donations typically take a couple of hours to show up on the website. If you have already waited to see if it will display, contact us (summerun@rivkin.org or 206-215-6200)! We want to make sure all of your hard work and generous donations show up on your page within a reasonable amount of time. 

My donation was applied to the wrong person. What should I do?

If your donation is showing on the website, but it is not credited to the intended participant, please email or call us, and we will be happy to fix it (summerun@rivkin.org or 206-215-6200). 

What information will I be able to keep for next year?

All the information (text, photos, contacts, and anything else) on your Personal Fundraising Page will be stored there for next year. Please move anything you would like to keep onto your Personal Page from your Team Page. Team Page information does not carry over. 

DAY OF THE EVENT

What will the event day look like this year for the virtual event? 

We look forward to bringing our ovarian cancer community together virtually on July 11, 2021 – stay-tuned for more exciting details! 

Will there be event t-shirts this year for the Virtual SummeRun & Walk event?

Yes!  We will be offering a special 2021 SummeRun participant t-shirt this year to each individual who raises $75+ for the event. The shirts will be mailed to participants this year. Our goal is to mail shirts prior to the event to any participant who fundraises $75+ by June 26. We will also mail shirts after the event to any participant who fundraises $75+ (between June 26 and August 17), but was not included in the first round mailing.  

Will ovarian cancer survivors receive a special survivor t-shirt for the Virtual SummeRun & Walk event?

Yes!  All ovarian cancer survivors will receive a teal survivor t-shirt, regardless of fundraising.  Survivor t-shirts will be ordered and mailed to participants based on information entered during registration.

 

 

 

 


 

SummeRun Customer Service: 206-215-6200 I summerun@rivkin.org